The appointments will be handled on Mon – Fri between 8:00 am
and 5:00 pm
, subject to change according to the facility availability. If
you’re in need of a date or time outside of this availability, please contact
one of our installation specialists at
Brandon Honda or Maus Acura with
the circumstance and we will be happy to accommodate as best we can.
Make room in your schedule. Most installation appointments take between 2 to 3 hours and may
exceed their initial time limit. Maintenance appointments take around an hour.
Empty your vehicle of large items prior to arrival. Technicians will need access to the interior and trunk to
inspect your equipment. Please remove all child safety seats and clean out any
If your vehicle is a pickup truck, remove any bed cover or cap.
Know where you’re going. A confirmation email will be sent confirming the location
of your appointment.
If you encounter any operational issues with your connected
vehicle equipment, our help-desk line remains available Monday through Friday,
9:00 am to 5:00 pm EST at (813) 261-3620 for Honda vehicles and at (813) 931-6051 for Acura vehicles.
You will receive a text message reminder before your appointment